Amaari Fragrances

Refund Policy

You may cancel most online purchases within 14 days after the day your order is delivered. You do not need to give a reason. To exercise that right, email us clearly within the cancellation period.

Inspecting fragrance products

You may inspect a product as you would in a shop. We may reduce a refund to reflect a loss in value caused by handling beyond what is reasonably necessary to establish the nature, characteristics and functioning of the goods. We recommend using the complimentary matching tester before opening the presentation bottle.

Returning an order

After telling us that you wish to cancel, return the goods within 14 days, complete and securely packed. Unless goods are faulty, return postage is your responsibility.

Refunds

We refund eligible orders to the original payment method within 14 days after receiving the returned goods or evidence that they have been sent back, whichever is earlier. We also refund the cost of our standard outbound delivery. Any additional cost for an enhanced delivery service is not refundable.

Faulty or damaged goods

How to cancel

Email hello@amaarifragrances.co.uk with a clear statement that you wish to cancel, or copy and complete the model form below. Contacting us before returning the goods helps us identify your order, but does not restrict your cancellation rights.

Model cancellation form

To: Zaf Shah trading as Amaari Fragrances, York House, 249 Manningham Lane, Bradford, BD8 7ER; hello@amaarifragrances.co.uk

I hereby give notice that I cancel my contract of sale for the following goods:

Goods:
Ordered on / received on:
Customer name:
Customer address:
Order reference:
Signature (only if sent on paper):
Date: